Return to Business - Our Commitment To Keeping You Safe

Date: 7 Nov 2020

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Ricoh Arena is delighted to report that we have secured AIM Secure Accreditation from mia (Meetings Industry Association).

By achieving recognition and endorsement from the sector’s leading trade association for business, meetings, and events, Ricoh Arena is ranked amongst those who deliver first-class service, excellent facilities, and a total commitment to upholding legal compliance and health and hygiene protocols.

Managed by the MIA, AIM Secure recognises Ricoh Arena's desire to demonstrate a professional approach to the meetings and events business. It highlights our dedication to offering an environment that is healthy and hygienic as well as our commitment to do the very best for both customers and staff.

The health and well-being of our team, exhibitors, and visitors is of paramount importance to us.  We want to reassure you that we are working hard to ensure that when we open our doors we will have implemented everything possible to protect your safety. Click here for full details of our

5 Step Commitment - Return To Business

Return to Business video

Due to the ongoing COVID-19 pandemic we are supporting the efforts of government and the NHS by operating with a reduced staff, most of whom are working from home.

If you do need to get in touch and your normal contact is not available then please email one of the following and we will get back to you as quickly as possible:

Should your issue need urgent attention then please email help@ricoharena.co.uk and one of the senior team will respond as quickly as possible.

Thank you for your understanding of what are truly unusual circumstances. 

We are working closely with our event organisers to ensure we comply fully with the Governments and WHO advice.  

Rest assured we will continue to act quickly should we be required to do so and will take all necessary precautions to protect the welfare of our guests and staff.