Event Manager - Exhibition
Reports to Senior Event Manager
Location: CBS Arena Coventry
Working Pattern: 5 days per week. Hours will be scheduled in line with the event management rota and will predominantly be five in seven.
Term: Full-time Fixed Term Contract
Start: ASAP
Roles and Responsibilities:
Overview
To work within the Event Management Team achieving successful delivery of Exhibition and Large Scale Conferences at the Coventry Building Society Arena.
To enhance the standard of events and increase the incremental sales spend of the event.
Proactively working with organisers to achieve a successful event for both the organisers and the venue.
To operate and maintain the venue booking system (iVvy), produce detailed Event Function sheets ensuring the highest standards of accuracy within a set time scale for customers, staff and management information
Collecting all event feedback from clients post event to achieve successful rebook of future events
Liaise with clients to create detailed Function Sheets and Event Orders for both Clients and Venue Operational Teams
Providing information to Exhibition Organisers for client Exhibition Manuals
Liaise with onsite and offsite contractors arranging additional services for clients and drive incremental revenue
Accurately process all documentation and correspondence in a timely manner
Attend pre-event client and contractor meetings to obtain final event details for venue operational teams
Ensure all event documentation is signed off by both client and contractors and submitted to venue teams within agreed venue timeliness
Working with Health and Safety Manager to ensure that all H&S Documentation is completed and submitted within set timelines
Liaise regularly with operational departments to ensure clients expectations and requirements are met
Ensure details P&Ls are produced for each event achieving set profit percentages
Representing the department in professional manner to clients, suppliers and internal colleagues
Gathering post event feedback from events and circulating to relevant departments
Attend weekly operational function sheet meetings, event planning meetings and monthly exhibition internal meeting
Management of client accounts to increase business growth and re-booking of events
Account Management of rebooking existing Exhibitions
Any other duties deemed reasonable for the role
Person Specification:
Relevant experience
Demonstrate a professional approach which generates credibility and confidence in others.
Possess a customer service ethic with a strong client and customer focus.
Be confident and assertive with a self-motivated approach and flexible attitude.
Possess the ability to overcome obstacles to solve problems to achieve results.
The ability to work with little supervision and manage time and priorities accordingly.
Possess a personal commitment to continuous self-development.
The flexibility to work outside normal office hours and cover event days where required which will include weekends and public holidays.
Previous Event Management Experience within a Exhibition Environment
ApTITUDE, SKILLS AND ABILITIES
Excellent written, interpersonal skills and general administration skills
Effective team working skills and the ability to work independently using own initiative
Ability to work quickly and efficiently
Ability to meet deadlines and excellent organisational skills
Flexibility in terms of working hours i.e. be prepared to adapt to deadlines dictated by an event, especially around key dates
To apply, please email arenarecruitment@cbsarena.co.uk
